Guides
- How to write a delivery note The paper that travels with the goods, and why it carries no prices.
- A delivery note template Set it up once with the signature block on and the prices off.
- Delivery note or packing list They overlap, they are not the same, and shipping the wrong one causes avoidable delays.
How to make a delivery note
- Enter your business details and the delivery address, the physical one rather than the billing one.
- Reference the customer's order number so goods-in can match the delivery.
- List every item and quantity in the consignment, exactly as packed.
- Print two copies: one travels with the goods, one comes back signed.
When to use one
Send a delivery note with the goods themselves. It proves what was handed over and when, and gives the customer something to check against before they sign. Prices belong on the invoice, not here; the person on the loading bay usually shouldn't see them.
Questions
Is a delivery note the same as an invoice?
No. A delivery note lists what is in the consignment and carries no prices. An invoice asks for money and goes to the buyer rather than in the crate. Sending a priced document with the goods shows your margins to warehouse staff, and that information travels further than you expect.
Should it show prices?
No, which is why the Amount column and the totals are switched off on this document. The person receiving the goods is checking quantities, not costs. If you need to send a priced document with a shipment, that is a proforma invoice, and it goes to the buyer separately.
What if the customer only accepts part of the delivery?
The person signing should mark the shortfall on the note before signing, and you should keep that annotated copy. It is the evidence if a claim follows. Their own goods received note records what actually arrived, which is the document that stops an invoice being paid in full.
How many copies do I need?
Two is the usual minimum: one for the customer, one signed and returned to you. Some businesses keep a third for the driver. A signed note is the answer when a customer says three months later that something never arrived, so it is worth getting back rather than leaving behind. How to write a delivery note covers what a signature actually proves.
Do I need to create an account?
No. There is no sign-up, no login and no trial, and nothing is held back behind one. The page works the first time you open it and the hundredth. Since nothing you type is stored anywhere, there would be nothing for an account to hold. The privacy page sets out what that means in practice.
Can I put my own logo on it?
Yes. Click the logo box at the top left of the sheet and choose an image. Resize it to around 600 pixels wide first: a photo straight off a phone can be several megabytes, and that weight goes into your saved file and any PDF you export. The logo is stored inside the sheet, so it comes back with the delivery note next time you open it.
Can I save it and change it later?
Use Save as file to write a small .json file to your own disk, then Open a saved file to bring it back with everything in place, logo included. That file is also the quickest way to build a template: fill in your own details once, save it, and open that copy each time. The delivery note template guide covers what to fix and what to leave blank.
How do I get a PDF?
Choose Print or save PDF, then pick Save as PDF as the destination in your browser's print dialogue. The file is produced on your own machine and never passes through a server. Two settings decide how it looks: background graphics on, and scale at 100%. Turning an invoice into a PDF explains both, and they behave the same on every sheet here.
Which currencies can I use?
Every currency in common use. The picker opens on the one that matches your country, worked out from your browser's own locale rather than by looking anything up over the network. Change it whenever you like and the symbol follows through to every figure on the delivery note. If you bill across a border, invoicing a client in another currency covers the decisions worth making first.
Is anything I type sent anywhere?
No. There is no server behind this page. Client names, prices, notes and your logo stay in the browser tab while it is open and go when you close it, which is why saving to a file matters. The privacy page sets out exactly what does and does not happen, including the one external request the site still makes.
Is a delivery note the same as a packing list?
They overlap. A packing list details what is inside each carton; a delivery note covers the whole consignment and is the one that gets signed. A shipment split across many packages usually needs both. Delivery note or packing list compares them side by side.
What if some items are missing?
The person signing should mark the shortfall on the note before signing, and you should keep that annotated copy. It is the evidence if a claim follows. Their own goods received note records what actually arrived, which is the document that stops an invoice being paid in full.